JOB TITLE:                                       CHILDREN AND YOUNG PEOPLE’S PRACTITIONER – Creche Worker


RESPONSIBLE TO:                           OPERATIONS MANAGER

BASED SALARY: £20,929.00 pro-rata

RESPONSIBLE FOR:          Assisting the Children and Young People’s Team Co-ordinator in the assessment of children and young people’s needs and delivering of the day to day running of services and programmes for women and children seeking to move on from the impact of domestic abuse.

WORKING ARRANGEMENTS:      The Creche Worker will be required to work 27.5 hours per week worked over 5 days (9.30am – 3pm).  Some out of hours/evening/early morning/weekend work may be required.

MAIN PURPOSE OF THE POST: To be the Creche Worker, supporting the CYPP Coordinator to deliver creche and 1:1 childcare sessions to children and young people who have been victims of or witnessed Domestic Abuse. 

As Creche Worker you will work with the CYPP Coordinator to deliver a programme of activities and interventions that support achievement through the Refresh Programme and its’  5 outcomes:  Physical Survival, Safety and Security, Social Needs and Belonging, Self Worth and Esteem and Meaning and Purpose. 




  1. Have a good understanding of, knowledge, and training in domestic abuse including the impact of domestic abuse on victims and their children.
  2. Have knowledge of civil and criminal law affecting victims of domestic abuse and their children.
  3. Understand safeguarding issues and the legal responsibilities surrounding these.
  4. Knowledge and sound understanding of the Early Years Foundation Stage and Ofsted requirements.
  5. Knowledge and understanding of the principles of youth work.
  6. Understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
  7. Understanding and commitment to equal opportunities and diversity issues in policy and practise.


  1. Understanding of the remits and resources of relevant statutory bodies and voluntary agencies.
    1. Knowledge of Tapestry (EYFS).
    1. Ability to speak a second language. 



  1. Work with a variety of ages of children and young people.
  2. Working in a team and on own initiative.
  3. Keeping written records and evaluations.


  1. Working with victims of domestic abuse.
  2. Working as an agency representative in external groups.



  1. A suitable child/youth related qualification e.g. NNEB, NVQ Early Years Child Care Level 3, Teaching qualification, Childhood and Youth degree.
  2. Ability to make professional, client-centred decisions using appropriate policies, procedures to guide those decisions.
  3. Clear and concise written and verbal communication skills.
  4. Ability to deliver specialist relationship/domestic abuse group work programmes to children and young people, or to be willing to build on existing skills and undertake additional specialist training if required.
  5. The ability to develop positive working relationships with women and a wide age range of children.
  6. Ability to work flexibly under supervision in a small team whilst being able to effectively work on own initiative in the absence of a manager.
  7. Computer literacy skills.
  8. Ability to manage own workload, with appropriate administrative and organisational skills.
  9. The ability to show initiative and be proactive when managing a case load and interacting with service users and partner agencies.
  10. Strong crisis management skills and the ability to deal with stressful and difficult situations.
  11. Ability to communicate effectively with other statutory and voluntary agencies.
  12. Ability to assess, monitor and record outcomes effectively.
  13. Ability to be self motivated and the ability to motivate others.
  14. Ability to travel effectively around the county and beyond.


  1. Have a driving licence and have a car that is available during working hours and must be suitable for carrying families in connection with their work.   
  2. Paediatric First Aid qualification.
  3. Food Hygiene certificate.



  1. Compassion and empathy with the service user’s situation
  2. Ability to act with integrity and respect when working with all service users, agencies and individuals.
  3. Flexibility, adaptability and initiative.
  4. An enthusiastic and positive approach.
  5. An optimistic attitude towards the possibility of personal growth and change. 
  6. Understanding and ability to be a Reflective Practitioner.


  1. Where requested by managers to act as Child Protection lead, keeping up to date on all Safeguarding issues, contributing to the updating of NVCFR Child Protection policy and advising other staff where necessary.
  2. Assess risks and needs of victims of domestic abuse and their children using assessment tools and refer to other statutory or voluntary agencies as appropriate.
  3. Establish play sessions and prioritise work with regard to the individual needs of the children.
  4. Ensure all children’s work and activities comply with Ofsted requirements.
  5. Support delivery of a person centred, needs led support plan that supports the child/young person to achieve against service outcomes.
  6. Support delivery to ensure that each child/young person receives the appropriate service individual to their needs.
  7. Undertake preparation, delivery and evaluation of creche work for Children’s services.
  8. Undertake regular reviews and oversee and monitor children and young people’s progress through services delivered.
  9. Undertake regular monitoring, review and evaluation of services delivered.
  10. Where required, work with and support service users who are parents in relation to the needs of their children.
  11. If required, provide nutritious meals for children in the absence of the parent.
  12. Assist planning for residential mealtimes, parties, outings, day trips and holidays.
  13. Where required attend multi-disciplinary meetings with other agencies.
  14. Where required attend Case Conferences, Core groups and other related meetings/groups, providing written reports as needed.
  15. Be aware of Health and Safety requirements in all issues relating to children and to ensure that regular health and safety checks are made in line with NVCFR Health and Safety and Safeguarding Policy and Procedures.
  16. Assess injury/sickness and obtain medical attention for children if required.
  17. Assist in the daily running and security of the service.
  18. Liaise with staff and volunteers and statutory bodies and voluntary agencies as appropriate, having due regard to confidentiality.
  19. Keep and maintain records both electronic and paper based as appropriate and provide written reports where required.
  20. Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to the work.
  21. Attend and contribute regularly to team development days, staff meetings, supervision and other team events.
  22. As required cover staff holidays and sickness.
  23. Undertake further training opportunities as appropriate.
  24. Any other duties as may be required by Trustees and managers from time to time.

Please apply here Job Application Form or email for an application form.