ROLE TITLE                      VOLUNTEER – ENABLER

LOCATION                     Northamptonshire

SUPPORT                        Business and Marketing Manager

Working Arrangements:     

• To attend designated area of volunteering as agreed with Business Manager in Volunteer agreement.
• To be in sympathy with the ethos, vision & aims of eve
• Arrive at area of volunteering 15 minutes before commencing responsibilities

Role Summary:

To work alongside employed Refuge staff to deliver agreed volunteering work including:

SUPPORT FOR WOMEN:

• Chat to residents
• Going out for coffee 
• Practical help for those moving out of Refuge 
• Attending appointments/activities in the community (e.g. mums and tots, group work, etc.) 
• ESOL support 
• Coffee and Chat session support
• Volunteer support for Service User Forum 
• If supporting in a group, liaise with the Facilitator about what support they would like you to provide in the session
• Safeguarding – If a service user shares with you anything which may indicate a child or vulnerable adult will be hurt, or someone is taking part in any illegal activities, you cannot offer confidentiality for this, check what you have understood the situation correctly with the service user and let them know that you will need to share the information with staff.  Update staff at the earliest opportunity.
• At the end of the session ensure everyone has signed out, complete feedback and leaves the premises

Personal Qualities:

• Discretion and Integrity
• Reliability and Punctuality
• Compassion and empathy with the client’s situation
• Ability to act with integrity and respect when working with all clients, agencies and individuals
• Flexibility and initiative where possible
• An enthusiastic and positive approach

Health & Safety

• With the support of eve staff, to maintain health, safety and fire procedures in volunteering area.

ROLE TITLE                     Volunteer Team Leader

LOCATION                    Northampton

SUPPORT                       Business and Marketing Manager

TIME COMMITMENT    Up to 4 hours weekly

                                      Minimum of 1 year

Why we need your help:

• eve is celebrating its 40^th Anniversary and we are looking for 40 volunteers to help us plan and organise our events during this year
• there is a need for a Volunteer Team Leader at eve to make sure all our volunteers are made to feel welcome, given the information they need for their role and thanked for their contribution

Role Summary:

To work alongside employed staff to deliver agreed volunteering work including some or all of the following:

• help identify need for new volunteers and opportunities
• support recruitment and advertising for new volunteers in line with organisational procedures
• Support the interviewing of new volunteers
• deliver volunteer induction and ongoing support with support from the Business and Marketing Manager
• Key point of contact for all communication
• Support existing volunteers by making occasional calls / setting aside time to check that all is well with them in their volunteer role
• Provide updates to Business and Marketing Manager

Skills, Experience and Personal Qualities

• Discretion, Integrity and Confidentiality
• Ability to act with respect when working with service users, volunteers, agencies and individuals
• Flexibility and initiative
• An enthusiastic and positive approach
• Good Leader – to be able to encourage others, sharing enthusiasm and experience
• Good organisational skills
• Good communication skills
• You’ll have empathetic listening and interpersonal skills and be able to support a group of volunteers
• Ability to follow all eve Policies and procedures.

What we can offer you:

• Training and support and supervision in the role
• Domestic Abuse Volunteer Training
• You will be supported in your role by the Business and Marketing Manager and other appropriate members of staff as needed
• eve Newsletters; keeping you up to date on charity news and other volunteer opportunities
• You will have the opportunity to meet with other eve volunteers
• You will be able to claim reasonable travel expenses.

What we ask of you:

• With the support of employed admin staff, to maintain health, safety and fire procedures in volunteering area.
• To be in sympathy with the ethos, vision & aims of eve